SALES OPERATIONS ANALYST, ORDER MANAGEMENT
Company: The Fountain Group
Location: Santa Clara
Posted on: October 19, 2024
Job Description:
Hello,
If you are considering sending an application, make sure to hit the
apply button below after reading through the entire
description.
The Fountain Group is a National Staffing Firm and is currently
seeking a Sales Order Management Analyst for a prominent client of
ours. This position is located in Santa Clara, CA. Details for the
position are as follows:
4-month contract - $55.56 - Hybrid
Job Description
- Liaises with Fulfillment, Trade, and Logistics teams to relay
compliance, shipment, and delivery information/documentation.
- Interacts directly with Distributors, PAN Channels
Distributors, PAN Channels, and Sales Reps. As required, liaises
with Sales Rep, Inside Sales for opportunities and quotes-related
issues, with Deal Desk for pricing and quotes matters, and
collaborates with Sales Ops for any operational issues and Sales
Account team for account registration-related issues.
- Collaborates with other external and internal departments to
quickly resolve customer concerns.
- Certain activities in Salesforce.com are administered once a
purchase order is deemed clean, before the transactions are
transferred to Order Fulfillment and Trade departments for final
processing and shipping.
- Each purchase order is reviewed for accuracy to ensure it
matches approved quotes, adheres to contract and licensing terms,
meets Palo Alto Networks procurement and revenue recognition
policies, and is placed by authorized channels distributors and
reseller partners.
- Adheres to contract and licensing terms and recognition
policies.
- Handles escalation of activities and ensures accuracy on
approved quotes.
- Manages daily sales orders and placement into CRM-Sales Force
System with precise accuracy and cross-checking ERP-SAP
system.
- Sales Operations Analyst, Order Management receives and
processes all types of purchase orders from Palo Alto Networks'
distributors and direct resellers in each of the three assigned
regions (EMEA, JAPAC & NAM).
- Reviews all required documentation to ensure they are
transferred to the back office.
- Tracks and communicates any order matters (e.g., order status,
shipment status, serial number, etc.) to both internal and external
stakeholders.
Qualifications
- Order Management, Time Management, Sales Operations
experience.
- Quote to Cash experience.
- Experience with Salesforce.com.
- SAP is preferred.
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Keywords: The Fountain Group, Pleasanton , SALES OPERATIONS ANALYST, ORDER MANAGEMENT, Executive , Santa Clara, California
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