Learning & Development Manager

Company: Accor Hotels
Location: San Francisco
Posted on: November 6, 2024

Job Description:

Company DescriptionRaffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.Job DescriptionWork closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the property.

• Collaborate with department heads to identify training needs and design customized learning solutions.
• Creation of training materials, presentations, and e-learning modules.
• Coordinate and schedule training sessions, workshops, and seminars.
• Monitor training effectiveness and provide recommendations for improvement.
• Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
• Support employees with continuous development plans and career progression.
• Maintain and update training records, ensuring compliance with industry standards.
• Keep abreast of industry trends, best practices, and new training techniques.Qualifications
• Proven experience in Learning & Development, preferably within the hospitality industry.
• Strong understanding of adult learning principles and instructional design methods.
• Excellent presentation, communication, and interpersonal skills.
• Ability to multitask, work under pressure, and meet deadlines.
• Proficiency in MS Office.
• Strong organizational and problem-solving abilities.
• Proficient with hospitality industry standards and regulations.
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Keywords: Accor Hotels, Pleasanton , Learning & Development Manager, Executive , San Francisco, California