Client Services, Manager [San Francisco]

Company: Godfreydadich
Location: San Francisco
Posted on: November 6, 2024

Job Description:

Godfrey Dadich Partners (GDP) combines the best of strategy, journalism, design, marketing, and digital to build story-driven brands. Our group includes Upstatement, a digital product studio, and Ghost Note, a brand and community creative studio.
We are looking for a leader and collaborator to join our team. This person will be managing key pieces of business and supporting the growth of our Client service team. We are looking for someone who can be a true partner to our clients, our cross-functional design and editorial teams, and support the larger GDP team in creating revolutionary design work.
This role is based in San Francisco and is in-person Tuesday to Thursday at our 564 Pacific Ave. studio, with the option to work remotely on Mondays and Fridays.
Key responsibilities include:

• 
  
• Working across multiple accounts, leading day-to-day client management, and providing exceptional support to the internal account team; building and maintaining strong relationships with senior clients
  
• Acquiring a thorough knowledge of the client's industry, business, and key stakeholders
  
• Accountable for maintaining client satisfaction and management of expectations while ensuring that the work is on strategy, on time, and on budget
  
• Collaborating with internal teams across departments to ensure that all work is executed flawlessly from briefing to post-campaign reporting
  
• Effectively present ideas or solutions internally/externally with an ability to command attention and manage group dynamics through compelling communications
  
• Work cross-functionally with the management team and departments
  
• Proven ability to manage by effectively identifying when and how to escalate client issues to executive leadership
  
  Qualifications include:
  
  • 
    
  • BA or equivalent experience required
    
  • 3+ years of agency experience managing teams and clients
    
  • Digital and content experience preferred
    
  • Exceptional communication skills
    
  • Experience working on extremely fast-paced businesses in a highly competitive and evolving industry
    
  • Must be extremely organized and detail-oriented in a production-intensive environment
    
  • Strong problem-solving skills
    
  • Very familiar and active user of social media
    
  • Holds a proficient understanding of print and digital production process
    
  • Proficient with Google, Apple & Microsoft productivity apps
    
    Godfrey Dadich is an organization dedicated to ideas, processes, and vision. But we know that true success comes from people. We're always looking for new collaborators who believe optimism is a strategy for making a better future, and we recognize that great stories come from people with all backgrounds and experiences. We're committed to building a more diverse and inclusive team; we value different points of view and welcome unconventional paths. If your experience doesn't entirely conform to the qualifications listed above, please apply with a cover letter to let us know how you believe you can bring your unique skills to the GDP team.
    Thesalaryrange for thisrole is $75,000 - $85,000.
    Oursalaryoffers take into consideration the skills and experience a candidate brings, pay equity across similarroleswithin GDP, and the market rate for similarrolesoutside of GDP. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant, along with the requirements of the position. The company reserves the right to modify this payrangeat any time. GDP is committed to fostering a diverse and inclusive work environment, and also offers comprehensive health and wellbeing benefits, personal and professional development, and career growth opportunities.
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Keywords: Godfreydadich, Pleasanton , Client Services, Manager [San Francisco], Executive , San Francisco, California