Case Manager, Social Work

Company: Hamilton Families
Location: San Francisco
Posted on: February 5, 2025

Job Description:

Who We Are At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive. What You'll Do We're excited to be adding a Case Manager, Social Work to our growing team! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our participants and contributing to the fight against homelessness. The Case Manager, Social Work will report directly to the Director of Housing Services and be part of the Housing Services Program team. The Housing Services Program helps prevent families from becoming homeless and helps those experiencing homelessness move as quickly as possible into permanent housing. The program assists families to secure permanent housing through housing search assistance, move-in financial assistance, homelessness prevention, rent subsidies, and home-based case management. What Your Day Looks Like Manage a caseload of approximately 20 families, providing home-based and community-based services across six countiesCollaborate with families to develop and achieve goals related to housing stability, financial literacy, employment, mental health, and moreAddress immediate family challenges, such as domestic violence, housing crises, and behavioral health issues, with appropriate interventions and referralsAdvocate for families by building relationships with service providers, landlords, and community organizations to connect participants with resources and resolve barriersParticipate in and organize family-focused events such as back-to-school drives, holiday celebrations, and other community-building initiativesAttend multidisciplinary case conferences and partner with internal and external teams to ensure holistic support for familiesMaintain accurate and timely records in case management systems, documenting services, progress, and outcomes to meet agency and compliance standardsWhat Makes You Successful in This Role Ability to work and collaborate with a diverse group of people on projects and making decisions for the benefit of our participantsYou have a passion for helping families succeed and an ability to connect with participants in a compassionate, strengths-based, and culturally responsive wayYou approach challenges with a solution-focused mindset, utilizing resources effectively to support participant needsYour understanding of local resources, housing laws, and family support services enables you to provide meaningful and practical assistanceYou excel at balancing multiple priorities, meeting deadlines, and managing a diverse caseload with professionalism and careYou thrive in a collaborative environment, working closely with colleagues, service providers, and community partners to deliver comprehensive supportYou demonstrate a deep commitment to housing-first principles, participant-centered care, harm reduction, and confidentialityWhat You Bring Master's degree in Social Work (MSW) from an accredited institutionAt least 2 years of case management or social work experience, particularly with low-income families, survivors of domestic violence, or diverse populationsExperience providing family-based interventions and using the five protective factors for childrenUnderstanding of early child development needs and resources for youthProficiency in case management platforms, Microsoft Office Suite, and community resource navigation. Experience with Salesforce is a plusFamiliarity with trauma-informed care, housing-first principles, and harm reduction approaches, and understanding of housing laws and family support systemsStrong written and verbal communication skillsWillingness to travel locally and long distances, work occasional evenings and weekends, and adapt to diverse participant needsA background in working with nonprofit organizations, social services organizations, or community-based programs We encourage applicants to apply even if they feel they do not meet all the listed criteria. We value diverse perspectives and believe in the potential for growth and development within our team. Your unique skills and experiences may be exactly what we need to succeed together. Why Choose Us Our commitment to welcome all individuals creates a richness of viewpoints and keen ability to challenge established thinkingEnjoy excellent medical, dental, and vision coverageEmployer matched 403(b) retirement planWellness and commuter benefit programsPaid time off and holidaysOur Values ResourcefulHelpful/ "Yes, And"Growth MindsetData InformedEDI: Equitable, Diverse, and Inclusive Compensation Range: $28.00/hour Position Type: Non-Exempt Union Representation: Yes Schedule: Monday - Friday, 9:00am - 5:00pm Location: Mission Street, San Francisco, CA + field work throughout the SF Bay Area Hamilton Families is proud to be an Equal Employment Opportunity employer. Equity, diversity, and inclusion are central to our organization. We actively seek and prioritize diversity in our teams. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodations to individuals with disabilities.

Keywords: Hamilton Families, Pleasanton , Case Manager, Social Work, Executive , San Francisco, California