INSIDE ACCOUNT EXECUTIVE, INR
Company: Abbott
Location: Livermore
Posted on: October 18, 2024
Job Description:
Abbott is a global healthcare leader that helps people live more
fully at all stages of life. Our portfolio of life-changing
technologies spans the spectrum of healthcare, with leading
businesses and products in diagnostics, medical devices,
nutritionals and branded generic medicines. Our 114,000 colleagues
serve people in more than 160 countries.About AbbottAbbott is a
global healthcare leader, creating breakthrough science to improve
people's health. We're always looking towards the future,
anticipating changes in medical science and technology.Working at
AbbottAt Abbott, you can do work that matters, grow, and learn,
care for yourself and family, be your true self and live a full
life. You'll also have access to:
- Career development with an international company where you can
grow the career you dream of .
- Free medical coverage for employees* via the Health Investment
Plan (HIP) PPO
- An excellent retirement savings plan with high employer
contribution
- Tuition reimbursement, the Freedom 2 Save
(https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html)
student debt program and FreeU
(https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html)
education benefit - an affordable and convenient path to getting a
bachelor's degree.
- A company recognized as a great place to work in dozens of
countries around the world and named one of the most admired
companies in the world by Fortune.
- A company that is recognized as one of the best big companies
to work for as well as a best place to work for diversity, working
mothers, female executives, and scientists.The OpportunityThis
position works out of our Livermore location in the Abbott Heart
Failure, Acelis Connected Health business. Our Heart Failure
solutions are helping address some of the World's greatest
healthcare challenges.As the INR Inside Sales Representative ,
you'll have the chance to be responsible for developing existing
accounts to achieve and/or exceed defined sales goals and the
overall INR business growth of Acelis Connected Health. You are
also responsible for creating relationships, detailing clinical
significance, presenting and enhancing services available to
facilities or physicians over the phone or face to face. This role
is responsible for selling in the INR Patient Self-Testing market,
which includes physician offices and clinics.Principle
ResponsibilitiesThe following reflects management's definition of
essential functions for this job, but does not restrict the tasks
that may be assigned. Management may assign or reassign duties and
responsibilities to this job at any time due to reasonable
accommodation or other reasons.
- Builds a foundation for growth by assessing needs and
introducing and implementing appropriate Acelis Connected Health
tools and services, develops client communications/enrollment
plans, and sets clear expectations for ongoing support.
- Builds relationships with clients, supports their needs,
emphasizes patient and clinical benefits of home monitoring, and
develops a working business relationship by obtaining patient
referral(s) for Acelis Connected Health services.
- Handles outbound and inbound client correspondence for
prospects and existing clients, via telephone and email, while
maintaining relationships, providing superior service, and
supplying continuing information and support regarding Acelis
Connected Health offerings.
- Uses sales and negotiating experience to overcome barriers to
adoption of prospective customers resulting in remote monitoring
program development and expansion.
- Educates clients on the process of obtaining complete
documentation to appropriately prescribe patients for Acelis
Connected Health services.
- Educates clients on the ongoing management of active patients
including clinic and patient test reporting options, compliance
process, and patient education materials.
- Provides routine updates to clients regarding status of new and
existing patients on service with Acelis Connected Health; obtains
additional information as needed.
- Initiates compelling clinical, evidence-based, and
business-based sales telephone conversations with all customer call
points regarding Acelis Connected Health service offerings.
- Maintains contact based on an established communication plan
with facilities to ensure that service-level commitments are being
met. Escalates service issues internally as appropriate.
- Provides patient educational resources and promotes patient
awareness programs.
- Actively engages in entering, reporting, and reviewing relevant
information in Salesforce.com database for ongoing customer
retention and growth and the referral of new customers.
- Maintains courteous and respectful working relationship with
all sales and service partners and all teammates throughout Acelis
Connected Health.Required Qualifications
- Associate degree or equivalent with a minimum of three years
relevant work experience, Bachelor's degree preferred.Preferred
Qualifications
- Medical terminology and medical acumen experience needed.
- Applicable experience with Acelis Connected Health or
Abbott.
- Ability to utilize available time to organize and complete work
within given deadlines.
- Communicate both in writing & verbally in a clear,
professional, and concise manner.
- Ability to work both independently and as part of a team.
- Ability to use critical thinking and reasoning skills to solve
problems.
- Experience with mainstream office software including MS
Windows, Word, Outlook, PowerPoint and Excel.
- Experience with Salesforce.com.Physical Requirements
- Must be able to work at a computer workstation for extended
periods of time
- No lifting over 10 pounds required without assistance
- Participants who complete a short wellness assessment qualify
for FREE coverage in our HIP PPO medical plan. Free coverage
applies in the next calendar year.Learn more about our health and
wellness benefits, which provide the security to help you and your
family live full lives: www.abbottbenefits.com
(http://www.abbottbenefits.com/pages/candidate.aspx)Follow your
career aspirations to Abbott for diverse opportunities with a
company that can help you build your future and live your best
life. Abbott is an Equal Opportunity Employer, committed to
employee diversity.Connect with us at www.abbott.com , on Facebook
at www.facebook.com/Abbott and on Twitter @AbbottNews and
@AbbottGlobal.The base pay for this position is $32.10 - $64.20 per
hour. In specific locations, the pay range may vary from the range
posted.An Equal Opportunity EmployerAbbot welcomes and encourages
diversity in our workforce.We provide reasonable accommodation to
qualified individuals with disabilities.To request accommodation,
please call 224-667-4913 or email corpjat@abbott.com
Keywords: Abbott, Pleasanton , INSIDE ACCOUNT EXECUTIVE, INR, Other , Livermore, California
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