Air Distribution Inside Sales Associate
Company: Air Treatment
Location: Sacramento
Posted on: October 2, 2024
Job Description:
Description:Air Treatment Corporation is a dynamic,
collaborative work environment. We understand the expectations of
high-quality customer service, therefore we actively search and
promote a cohesive team that is formulated to exceed expectations.
We are devoted to the growth of our employees and look to provide
opportunities for advancement from within, while providing a robust
benefit package to our team members. Inside Sales Associate acts as
a liaison between the Sales Engineers, clients, and manufacturers.
Constant communication is required to provide general information,
service, maintenance, and repair updates related to the different
stages of the product/project.
Requirements:Pre-Bid Duties:
- Review plans and specifications provided by Sales Engineers and
Inside Sales Engineers.
- Perform take-off of various Air Distribution Products.
- Use multiple factory software tools to create equipment
selections, performance data and specifications.
- Generate quote letters and price summaries based on customer
requests and/or project plans and specifications.
- Update and manage bid documents and quote requests in ATC
CRM.
Project Management/Post Bid Duties:
- Create submittal documents for various products.
- Work with sales engineers to gain approval for submittals.
- Enter orders to factories.
- Enter stock orders in ATC CRM.
- Relay shipping information between factory and customer.
- Interact with credit team and CRM coordinators as needed.
- Track orders/shipments as necessary
- Assemble project closeout documents.
- Process warranty claims with manufacturers.
- Process and track RMAs with customers and manufacturers.
- Update and manage orders in CRM.Additional Duties:
- Attend in-house factory training, ATC trainings,
factory/webinar and online trainings.
- Demonstrate knowledge of location for factory literature and
technical resources.
- Assist and direct customers with requests.Required
Skills/Abilities:
- Excellent verbal communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organization skills and attention to detail.
- Proficient in time management.
- Demonstrated problem solving skills.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel),
Internet Browser (Chrome), and related Microsoft CRM
software.Education and Experience:
- Prior experience in customer service highly preferred.
- Building Construction Industry Experienced Preferred.Physical
Requirements:
- Prolonged periods sitting at a desk and working on a
computer.
- Must be able to lift up to 25 pounds at times.
- Vaid driver's license and no major driving violations.
- Travel to meet with clients or potential clients will be
required on occasion.
Compensation details: 50000-75000 Yearly Salary
PI34b199374955-37248-35499627
Keywords: Air Treatment, Pleasanton , Air Distribution Inside Sales Associate, Professions , Sacramento, California
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